Neuville may collect the following personal information from users of the Website through the corresponding forms: name, e-mail address, postal address, telephone number and bank account number (provided by the customer in the case of refunds) when the user visits the Website, registers, places an online order, contacts Neuville or participates in Neuville promotions or questionnaires. Under no circumstances will it collect said information via channels other than the aforementioned Forms, even if they are available on the Internet (e-mail, fax, chat, Facebook, etc.). If said information is received via one of these means, Neuville will not use it for any of the purposes stated in the following section. Furthermore, Neuville shall not be responsible for the security of said information, nor can it guarantee the confidentiality of the same.
In all cases, the details requested via the Website are necessary to provide an optimal service to the user. In cases where the user does not provide the requested details, Neuville cannot guarantee that the information and services provided will fully satisfy their needs.
By checking the corresponding box, users expressly, freely and unequivocally accept that their details will be treated by Neuville for the following purposes:
The Website uses data security technologies such as firewalls, access control procedures and cryptographic mechanisms to prevent any unauthorised access to data and guarantee data confidentiality. In order to achieve said aims, users accept that Neuville will obtain data for the purpose of authenticating access controls.
Furthermore, all transactions via the Website will be performed via secure payment systems. Confidential payment details are transmitted directly in encrypted format (SSL) to the corresponding entity.
Neuville declares that it has adopted all the technical and organizational measures necessary to guarantee the security and integrity of the personal data it treats, and to prevent the loss, alteration and/or unauthorized use of the same by third parties.
Neuville expressly informs and guarantees users that their personal details will not under any circumstances be forwarded to third parties and that before forwarding personal details, it will request the express, informed and unequivocal consent of the owners of the same. Notwithstanding the above, Neuville may forward the personal details of users to third parties for the purpose of making goods deliveries, processing debit/credit card payments, checking creditworthiness, debt collection and making checks to combat fraud, in addition to complying with any obligations it has assumed with its customers. Expressly informs and guarantees users that their personal details will not under any circumstances be forwarded to third party organizations and that before forwarding personal details, it will request the express, informed and unequivocal consent of the owners of the same.
Neuville guarantees users or their right to access, rectify, cancel or oppose the personal details they have provided at any moment, under the terms contained in the applicable legislation. Consequently, in accordance with the provisions established in Organic Law 15/1999, on the Protection of Personal Data (LOPD), users of the Website may exercise said rights by sending a written request, to the following email address: firstname.lastname@example.org