SHIPMENT & DELIVERY
Orders are sent using TNT or GLS services.
You will receive an order confirmation to the e-mail address submitted. If you do not receive an order confirmation right away, please contact us by e-mail or phone.
Normally the time of delivery within European Union is 5 business days after the product has been dispatched. Shipments outside of EU can take up to 2 weeks after dispatching.
NEUVILLE can not be held responsible for missing packages.