DELIVERY AND RETURNS
1. SHIPMENT AND DELIVERY
Orders are sent using FedEx services.
If you do not receive an order confirmation right away, please contact us by e-mail or phone.
Shipments outside of EU can take up to 2 weeks after dispatching.
2. RETURN PROCEDURE
NEUVILLE reserves the right to reject returns sent or communicated beyond the return period limit.
You can send the bag to this address:
Rue Blanche 32,
If you return the bag, please send an email to firstname.lastname@example.org to
describe the model, the reason for the return and your bank details.
Please note your order number in the package